Privacy Policy
Welcome to www.masterveda.in (including its mobile version) and mobile application (collectively referred to as the “Website”), which is owned and operated by Master Veda Solutions, having its registered office at SLF Ved Vihar, Ghaziabad, UP – 201102, and principal place of business at SLF Ved Vihar, Ghaziabad, UP – 201102
(hereinafter referred to as “Company”, “we”, “our” or “us”).
We take our responsibilities under applicable privacy and data protection laws in India seriously. We are committed to safeguarding your privacy and protecting your personal information when you use our Website and services. This Privacy Policy (“Policy”) explains how we collect, use, process, disclose, and safeguard your personal data.
By accessing our Website, registering an account, or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website or providing us with your personal information.
1. Purpose
1.1
This Policy explains how Master Veda collects, manages, and safeguards your personal data. “Personal Data” means any information that identifies, relates to, or could reasonably be linked to a natural person, either directly or indirectly.
1.2
This Policy supplements but does not replace any other consents you may have given us. Your consent here is in addition to rights available to Master Veda under applicable law.
2. Data We Collect
2.1 Information You Provide Voluntarily
Name, contact number, email address, date of birth, and demographic details.
Account details created for accessing our Website.
Billing address, shipping address, and payment-related information for orders.
2.2 Social Media Information
If you register using a social media account, we may receive profile information you have consented to share.
2.3 Third-Party Data
If you provide personal data of another individual (such as family members or friends), you confirm that you have obtained their consent.
2.4 Automatically Collected Data
When you browse our Website, we collect:
Device and browser information.
IP address and approximate location.
Pages visited, time spent, and clickstream data.
Cookies and similar technologies.
2.5 Location Information
We may collect precise location data via GPS, Wi-Fi, or device settings (if enabled).
2.6 Cookies and Tracking
We use cookies, web beacons, and similar technologies for analytics, improving user experience, remembering preferences, and delivering relevant advertising. You may disable cookies, but this may affect Website functionality.
3. Use of Personal Data
Your personal data is processed only for legitimate purposes, including:
To create and manage your account.
To process orders, payments, and deliveries.
To verify your identity and prevent fraud.
To provide customer service, respond to queries, and resolve disputes.
To improve our Website, services, and product offerings.
To send you promotional information, offers, and newsletters (with your consent).
To comply with legal obligations and regulatory requirements.
To safeguard our Website and business operations from misuse or unauthorized access.
4. Disclosure of Personal Data
We may share your personal data with:
Our subsidiaries, affiliates, and trusted business partners.
Third-party service providers such as logistics, payment gateways, IT providers, advertising partners, and data storage facilities.
Government authorities or regulators, where required by law.
Buyers or successors in case of a business transfer, merger, or acquisition.
We ensure that such third parties are contractually bound to protect your data and use it only for specified purposes.
5. Rights of Users
As a user, you have the following rights in relation to your personal data:
5.1 Right of Access & Correction
You may access, review, and request correction of your personal data at any time by logging into your account or contacting us.
5.2 Right to Withdraw Consent
You can withdraw your consent for data processing at any time. However, this may impact our ability to provide you with certain services.
5.3 Right to Deletion
You may request deletion of your personal data. Upon approval, we will delete or anonymize such data, subject to applicable law.
5.4 Right to Data Portability
You may request your data in a machine-readable format and transfer it to another service provider, where technically feasible.
5.5 Right to Lodge Complaints
If you believe your rights are violated, you may file a complaint with us or with the relevant data protection authority.
6. International Transfers
Your personal data may be transferred to servers located outside India for storage, processing, or backup purposes. In such cases, we ensure adequate safeguards are implemented to protect your information.
7. Data Security
7.1
We adopt appropriate technical, organizational, and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7.2
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
7.3
You are responsible for maintaining the confidentiality of your account credentials and should not share them with anyone.
8. Retention of Personal Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
9. Marketing & Communication
With your consent, we may send promotional emails, SMS, or push notifications about our products, offers, and services. You can opt out at any time by clicking the “unsubscribe” link in our communications or contacting us directly.
10. Children’s Privacy
Our Website and services are not intended for minors under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a minor, we will delete it immediately.
11. Links to Third-Party Sites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external sites. We encourage you to review their privacy policies before sharing personal data.
12. Updates to Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website after such updates constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Master Veda Solutions
Email: info@masterveda.in
Phone: +91 92202 82346
Address: SLF Ved Vihar, Ghaziabad, UP – 201102
